From: Gelna Genosolango <[email-masked]>
To: subir <[email-masked]>
Date: Sat, 15 Aug 2015 07:05:58 +0530 (IST)

LTK1221604413174X 

Suite No: 0922-0309 
Shippment ID : 4284861 

CS is insisting that we have declare incorrect HS codes for his shipments. He said it should be 90211010 which is for Orthopaedic appliances Übergeordnete Gruppe (9021): Orthopaedic appliances, incl. crutches, surgical belts and trusses, splints and other fracture appliances, artificial parts of the body, hearing aids and other appliances which are worn or carried, or implanted in the body, to compensate for a defect or disability Orthopaedic appliances. He checked his local authorities prior purchasing the item. 

But per Jess, 
"Orthopedic appliances is not a selection in our system and neither is anything "medical" related to what this customer needs for this item. Any suggestions will be greatly appreciated" 

When I asked her if is it okay to use the above HS code, she replied: that would have to be IT who changes the HS code. We do not have access to changing HS codes but she doesn't know if it's okay to use the above code. 

Kindly advise. 

Regards, 
Gelna