Subject: Ticket #1GY00: The chat was transferred to Sonny because Michael had lost internet connection.
From: <[email-masked]>
To: [email-masked]
Date: Thu, 13 Aug 2015 16:41:15 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/1GY00

Ticket subject: The chat was transferred to Sonny because Michael had lost internet connection.

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Author: Visitor ([email-masked]) 
Date: Fri, 08/14/15 2:11 am
Message:
Chat transcript:
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Michael (Fri, 8/14/2015, 01:58:02 am Asia/Kolkata)
Hello, thanks for visiting Close Brothers Invoice Finance. How can we help you?

Visitor (Fri, 8/14/2015, 01:58:18 am)
Did that send

Sonny (Fri, 8/14/2015, 01:59:21 am)
Apologies, your chat was transferred to me due to technical difficulty.

Visitor (Fri, 8/14/2015, 01:59:25 am)
apologies I have an online letting agency looking at setting up an estate agency for selling houses however if people want to pay on completion do you have a facility to offer a buy now pay later? 

Visitor (Fri, 8/14/2015, 02:00:15 am)
Like an invoice finance but the client would be responsible for paying 

Sonny (Fri, 8/14/2015, 02:01:27 am)
I&#x27;ll certainly see if I can help. Before going further could I ask your name so I know who I&#x27;m speaking with?

Visitor (Fri, 8/14/2015, 02:01:52 am)
Alex 

Sonny (Fri, 8/14/2015, 02:03:32 am)
Thanks Alex. We offer invoice discounting and factoring.

Sonny (Fri, 8/14/2015, 02:03:51 am)
First of all can I ask your job title and the name of your UK-registered company?

Visitor (Fri, 8/14/2015, 02:05:35 am)
MD getmy holdings we are setting up a new estate agency - would discounting be suitable for people who want to sell their house with us? 

Sonny (Fri, 8/14/2015, 02:07:29 am)
I&#x27;m really sorry Alex,  we&#x27;d not be able to help you in this occasion.

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