Subject: Re: Translate languages
From: Amandeep <[email-masked]>
To: subir <[email-masked]>
Date: Sun, 9 Aug 2015 19:48:22 +0530 (IST)

Hi Sir, 

Wafi was not aware of this. He got a Spanish chat but was unable to assist. So, this feedback. 

From: "subir" <[email-masked]> 
To: "Amandeep Jangra" <[email-masked]>, "chetan lanwani" <[email-masked]>, "Faten Saadaoui" <[email-masked]>, "Mouna BouAbdallah" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Rahul K. Singh" <[email-masked]>, "subir" <[email-masked]>, "Ahmed Abdalsamad Mohammed. Amin Wafi" <[email-masked]> 
Sent: Sunday, August 9, 2015 7:45:22 PM 
Subject: Translate languages 

Hello all, 

Got a feedback from Oron that you are NOT using language translator for foreign languages that you don't understand. 
Is not everyone clear on this? Why a feedback on such a simple procedure that we have? 

Hi Subir, 

Please inform the team that when a customer approach the chat with a language they do not understand they can translate it by pressing the translate button. Iv'e noticed some of the agents are not aware to that. 

Oron