Subject: Translate languages
From: Subir Chakma <[email-masked]>
To: "Amandeep Jangra" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Faten Saadaoui " <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, Pritish Nandi <[email-masked]>, "Rahul Singh" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Ahmed Abdalsamad Mohammed. Amin Wafi " <[email-masked]>
Date: Sun, 9 Aug 2015 19:45:22 +0530 (IST)

Hello all, 

Got a feedback from Oron that you are NOT using language translator for foreign languages that you don't understand. 
Is not everyone clear on this? Why a feedback on such a simple procedure that we have? 

Hi Subir, 

Please inform the team that when a customer approach the chat with a language they do not understand they can translate it by pressing the translate button. Iv'e noticed some of the agents are not aware to that. 

Oron