Subject: Re: SEH : Looking for a room near Hyde Park, London
From: Deeksha Dadu <[email-masked]>
To: Rahul Singh <[email-masked]>
Cc: subir <[email-masked]>, Pritish Nandi <[email-masked]>, kartik <[email-masked]>
Date: Sat, 8 Aug 2015 12:40:54 +0530 (IST)

why did you not call me at night when you faced issues? this is unacceptable. you can't just send an email. these leads are to be escalated in real time. please be careful in future. 

From: "Rahul Singh" <[email-masked]> 
To: "subir" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]>, "kartik" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Saturday, August 8, 2015 5:13:04 AM 
Subject: SEH : Looking for a room near Hyde Park, London 

Hi Sir, 
I was unable to escalate a lead on Small and elegant hotels using Zendesk. It showed some kind of error. Please escalate it at your end. 

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Hi Team, 

Cs is looking for a room near Hyde park London. Here are the other details. 

Full Name : Sue Konzen 
Email : [email-masked] 
Phone : 0414608054 
Location : Near Hyde Park London 
Number of Pax : 02 
Date & duration of stay : 8th Sep to 12th Sep 
Notes : A balcony or direct outside access to the room. 

Thanks & Regards, 
Rahul SIngh 
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Thanks & regards, 
Rahul Singh