Subject: BLX Backlog
From: Subir Chakma <[email-masked]>
To: "Ahmed Mohd" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Mustafa Fouad. Serageldien" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Ahmed Abdalsamad Mohammed. Amin Wafi " <[email-masked]>, xin Xuejin
Date: Wed, 5 Aug 2015 22:22:04 +0530 (IST)

To All, 

We've a backlog. 

The reason behind is not due to increase in chats/emails. Its because we're not completing our quota of task daily. There- 

- You MUST complete your assigned tickets. No one should transfer out, or keep them pending, or leave them in their workspace. 
- You MUST release all the tickets as To Me. 
- You MUST answer all customers queries properly, responses must be detailed and complete, so the customer don't need to come back again. 

Remember, anyone I see not following procedure will be called in. 

Regards