Subject: BLX Feedback ticket - LTK1221604397042X
From: Subir Chakma <[email-masked]>
To: "Ahmed Abdalsamad Mohammed. Amin Wafi " <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Mon, 3 Aug 2015 21:45:31 +0530 (IST)

Wafi- 

LTK1221604397042X - You cannot leave a ticket pending internal without responding to the customer, it delays the response and can lead to big problem 

Regards, 
Subir