Subject: Re: Concierge & Claims
From: Subir Chakma <[email-masked]>
To: "Amandeep Jangra" <[email-masked]>
Cc: "Sanjay Dutt" <[email-masked]>, "Subir Chakma" <[email-masked]>
Date: Mon, 3 Aug 2015 14:40:56 +0530 (IST)

Will check on backup. 

Pls take training from Sanjay tomorrow 1-4pm. 

Inform Sanjay in advance on this so he is aware. Utilize complete 3 hrs. 

Sanjay- Its your job to train him fully, don't leave anything untouched. Try to document what ever is discussed 

From: "Amandeep Jangra" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Monday, August 3, 2015 10:17:50 AM 
Subject: Re: Concierge & Claims 

Hi, 

When do you plan to train me for Claims? 
I am trying to concentrate on Concierge but there is no enough backup on chats. 
Pls provide some more senior agents in morning shift apart from Wafi, when Ritika has an off, considering Daisy to work on her new process. 

Thanks for your understanding. 

Regards, 
Amandeep. 

From: "subir" <[email-masked]> 
To: "Amandeep Jangra" <[email-masked]> 
Sent: Sunday, August 2, 2015 9:56:47 PM 
Subject: Concierge & Claims 

Hello Amandeep, 

Pls take over claims and concierge from Gelna and seek clarification if you have any confusion. 

Regards, 
Subir