Subject: Re: Duty Rates for shipping gaming consoles to Egypt
From: Subir Chakma <[email-masked]>
To: "Ahmed Mohd" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Mustafa Fouad. Serageldien" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Ahmed Abdalsamad Mohammed. Amin Wafi " <[email-masked]>, xin Xuejin
Date: Sat, 1 Aug 2015 15:14:43 +0530 (IST)

- No need to tell the story to the customers. 
- Who ever contact, please advise them duty rate for gaming console has been revised based on customs policy. 
- If customer insist it is wrong, or too high etc.. advise that our rates are as per customs policy of respective countries. For Egypt, they have the option to ship the items as DDU, wherein they pay the duty/tax on delivery. We'll charge them only the shipping fee. 

From: "Kartik p . rao" <[email-masked]> 
To: "Borderlinx" <[email-masked]>, "Ahmed Mohd" <[email-masked]> 
Sent: Saturday, August 1, 2015 4:12:38 AM 
Subject: Duty Rates for shipping gaming consoles to Egypt 

Please find update from IT | LTK1221604391943X 

Dear CS 

There is no problem with T&D&S calculating 

The duty rate for Products that belong to the category gaming consoles (playstations,xboxes and such) have been changed for Egypt to 100% 
because it was 0% until recently, and we were charged by the Egypt customs through DHL invoices. 

The hs code for that group of products was 847180 and for Egypt that has code has 0% Duty rate. 

But all this time DHL have been charging us duty for those products, so we changed the hs code for that group of products to 950410 with 10% duty rate . 
Since we continued to loose a lot of money on those products Sebastien Dubuisson had us change the duty rate for that group of products to 100%. 

As for this customer 0791-2858, Shaaban Khaled. 

He has been buying gaming consoles using our service (448 consoles) over a period of 11 months free of duty charge. 
And that is our fault. 
But we can not let that happen any more. 

So the duty rate of 100% will stay until we figure out how much the Egypt customs (through DHL) is actually charging us for the import of products that belong to 
this category. 

I have attached an analysis of this member orders. 

Best 

Jovan Ivanov