Subject: Training
From: Deeksha Dadu <[email-masked]>
To: "Mayank k . arora" <[email-masked]>, ramananda <[email-masked]>
Cc: Subir Chakma <[email-masked]>, admin <[email-masked]>
Date: Tue, 28 Jul 2015 15:21:24 +0530 (IST)

Hi Mayank/Rama, 

please take care of the training for people who are in your shift for Parables, South America, Colocation. Rest I will have Subir and Pritish take care of. As discussed, please make sure that after training you take lot of test chats to ascertain their quality and they must not go live until you are 100% satisfied. also, i would like to see their test chats so let me know once it is done. You will be responsible for their initial training as well as ongoing performance till the time they settle completely. 

Arun and Surajit- to be trained on Parables, Colocation, South America 

Abhishek Kumar (New agent for Inbox)- after finishing training on Inbox, he should be trained for eBay followed by Jayway followed by Small and Elegant. For him I am looking at next 2 months max to finish training on these. We urgently need back up for these processes. We are heavily dependent on 2-3 agents for these processes in night shift. Pritish needs to be trained well on Jayway , small & elegant himself too. 

Rahul PKR, Wafi & Mustafa: to be trained on small & elegant & Jayway 

Ravi, Soumya- to be trained on Parables, south america & colocation 

Chetan- Parables 

Sameek & Utpal: Colocation, parables, South America 

Thanks 
regards, 
deeksha