Subject: Re: LTK1221604246835X | AWB#9235133821 (0873-5929)
From: Subir Chakma <[email-masked]>
To: "Ritika Yadav" <[email-masked]>
Date: Thu, 23 Jul 2015 16:04:43 +0530 (IST)

Please be advised that as per customs regulation and per our website prohibition list, such items are restricted. 
You can review our website FAQ link as well- http://www.borderlinx.com/en/pages/faq/prohibited 
Precious metals & stones 

    * Bullion, gold and other precious metals 
    * Loose precious stones 
    * Gold, silver and platinum jewelry 
    * Antiques 
    * Rare coins 
As the shipment is currently with customs we must provide the requested document and can not bypass it. DHL or Borderlinx cannot interfere with the decisions of the customs office, as they work directly under the government of your country. 

As per record, the shipment was addressed in your name Farrah Ali, and therefore, from what I understand, you need to represent, and not another third person. 

In the meantime, we're checking with DHL if the shipment can be returned back to origin, Borderlinx warehouse, however, this is very unlikely as the shipment is being handled by a broker now. 

Regards