Subject: Ticket #4KJHP: Robert sent the response but the cleint never received it due to technical issues with LC. Hence the chat was transferred.
From: <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jul 2015 10:12:35 -0400

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See this ticket in LiveChat: https://my.livechatinc.com/tickets/4KJHP

Ticket subject: Robert sent the response but the cleint never received it due to technical issues with LC. Hence the chat was transferred.

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Author: Visitor ([email-masked]) 
Date: Mon, 07/20/15 7:42 pm
Message:
Chat transcript:
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Robert (Mon, 7/20/2015, 05:10:41 pm Asia/Kolkata)
Welcome back to Arval. Is there anything I can do to help? Shall we chat?

Visitor (Mon, 7/20/2015, 05:10:43 pm)
Hi I have a car leased privately through you and it is due a service.  Are you able to point me in the right direction, as I believe that I can do this online.

Peter (Mon, 7/20/2015, 05:14:48 pm)
Apologies, this was chat was transferred to my as Robert had some technical issues with his system

Peter (Mon, 7/20/2015, 05:15:02 pm)
Sure, you can book your vehicle in for a service by using our web form here - http://www.arval.co.uk/web/guest/driver-service-booking

Visitor (Mon, 7/20/2015, 05:15:20 pm)
That&#x27;s great, many thanks for your help.

Peter (Mon, 7/20/2015, 05:15:27 pm)
You are most welcome. Is there anything else I can help you with today?

Visitor (Mon, 7/20/2015, 05:17:18 pm)
No thanks, I am all sort now.  

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