Subject: Fwd: LTK1221604355505X
From: Subir Chakma <[email-masked]>
To: "Sanjay Dutt" <[email-masked]>
Date: Mon, 20 Jul 2015 14:39:18 +0530 (IST)

Pls look into this 

From: "Ritika Yadav" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Saturday, July 18, 2015 2:37:26 PM 
Subject: LTK1221604355505X 

Suite - 0793-0317 

Customer contacted us regarding a shipment 2401349 which he released on 17th July, advised cx that we need at least 1 day to process the shipment after payment has been made. Also, if any shipment released on Friday it will be dispatched on next working day which is Monday. Advised that On weekends warehouse and DHL do not work. Customer is so adamant and saying that he will put bad reviews on social media. Another issue, cx wanted to use a discount coupon provided which was "BXLOYAL56" and saying that he tried applying but it didn't go through. Kindly check and advise cx accordingly as he wanted to speak to a manager. 

Regards, 
Ritika