Subject: Re: LTK1221604337208X
From: Subir Chakma <[email-masked]>
To: "Gelna Genosolango" <[email-masked]>, "Sanjay Dutt" <[email-masked]>
Date: Sun, 19 Jul 2015 19:05:24 +0530 (IST)

If the item is not damaged, we cannot file claim. Even if we do, DHL will reject it. Its as per their T&Cs 

For such issues, you can check with L3 for a compensation internally depending on the value of the item without the package etc. 

From: "Gelna Genosolango" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Saturday, July 18, 2015 4:51:50 AM 
Subject: LTK1221604337208X 

Hi Subir sir, 

Item was not damaged only the package itself which there has been scratches. 

Regards, 
Gelna