Subject: LTK1221604344163X
From: Sanjay Dutt <[email-masked]>
To: Borderlinx <[email-masked]>, Mustafa <[email-masked]>, Ahmed Mohd <[email-masked]>
Date: Wed, 15 Jul 2015 14:19:35 +0530 (IST)

Dear All 

Safetylinx is not applicable in Economy shipping, do not guide customers that we will file claim for any missing or damage item. 

DHL has no role in Economy shipping, do not ask customer that we will file claim with them. 

If any thing missing or damage we are not going to refund anything, just inform customer that nothing can be claimed. 

If cx argues please escalate it to level 2. 

Any questions please let me know. 

Regards 
Sanjay