Subject: Re: Egypt fb
From: "Mustafa Fouad. Serageldien" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 4 Jul 2015 18:59:17 +0530 (IST)

شكرا على تواصلك معنا نود أن نعلم ك بأن المصاريف زادت منذ حوالي سنتين ولقد قمنا بإخبار جميع العملاء من خلال الأيميل المصاريف زادت نتيجة الصعوبات التي تواجهنا للافراج عن الشحنات من خلال الجمارك 

From: "Subir Chakma" <[email-masked]> 
To: "Mustafa Fouad. Serageldien" <[email-masked]> 
Sent: Saturday, July 4, 2015 6:54:58 PM 
Subject: Egypt fb 

Thank you for your post. Please be advised that the customs clearance fee has been implemented since 2 years now and all the customers were informed through email. 

The fee is charged due to increased complexity & cost of clearing customs. 

Regards