Subject: Ticket #1SGS2: Firefox crashed. The chat was transferred to Peter.
From: <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jul 2015 09:46:25 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/1SGS2

Ticket subject: Firefox crashed. The chat was transferred to Peter.

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Author: Visitor  ([email-masked]) 
Date: Fri, 07/03/15 2:46 pm
Message:
Chat transcript:
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Steve (Fri, 7/3/2015, 06:55:19 pm Asia/Kolkata)
Hello, welcome to Adamson Construction. How can we help you?

Visitor  (Fri, 7/3/2015, 06:55:21 pm)
Hello Steve - my name is Richard

Visitor  (Fri, 7/3/2015, 06:55:34 pm)
I heard about your company through a colleague of mine. 

Visitor  (Fri, 7/3/2015, 06:55:48 pm)
We are planning an extension to our house in manchester

Visitor  (Fri, 7/3/2015, 06:56:06 pm)
We have planning permission and are now looking for quotes from contractors

Visitor  (Fri, 7/3/2015, 06:56:18 pm)
would you be interested in looking at the job for us?

Peter (Fri, 7/3/2015, 06:57:47 pm)
Apologies, the chat was transferred as Steve had some technical issues with his system.

Peter (Fri, 7/3/2015, 06:58:16 pm)
We would be happy to help you with that Richard.
Could I take the address of the property please?

Visitor  (Fri, 7/3/2015, 06:58:36 pm)
Of course - it is 4 Finney Drive, M21 9DS

Peter (Fri, 7/3/2015, 06:58:51 pm)
Thanks. What kind of work are you looking to have done?

Visitor  (Fri, 7/3/2015, 06:59:06 pm)
I can send you the plans and then talk them through with you if that is easiest?

Visitor  (Fri, 7/3/2015, 06:59:20 pm)
It is more of a re-build than extension

Visitor  (Fri, 7/3/2015, 06:59:45 pm)
a 2-storey front and back extension with re-modelling of the existing property

Visitor  (Fri, 7/3/2015, 07:00:12 pm)
It is quite a modern design with some contemporary materials specified.

Peter (Fri, 7/3/2015, 07:00:52 pm)
That would be great. It&#x27;s best if you speak with my colleague to go through the next steps.Could I take your telephone number and email address please?

Visitor  (Fri, 7/3/2015, 07:01:54 pm)
yes, it is [email-masked] / 07920 721534

Peter (Fri, 7/3/2015, 07:01:56 pm)
Thanks, when would it be convenient to call?

Visitor  (Fri, 7/3/2015, 07:02:15 pm)
Today about 4.15 if possible?

Peter (Fri, 7/3/2015, 07:02:53 pm)
That&#x27;s great, I&#x27;ll have someone call you then, they would be able to give you a call to arrange for one of our surveyors to come out and discuss your ideas further

Peter (Fri, 7/3/2015, 07:02:58 pm)
Is there anything else I can help you with?

Visitor  (Fri, 7/3/2015, 07:04:15 pm)
no thats it - thank you Peter

Peter (Fri, 7/3/2015, 07:04:19 pm)
You are welcome.
Thanks very much for using Adamson Construction live chat. You can email this transcript to yourself via the button at the top of the chat window. Please feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.

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