Subject: Ticket #QTNBE: This chat was transferred to Peter as my system crashed and I was unable to reply.
From: <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jul 2015 05:14:33 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/QTNBE

Ticket subject: This chat was transferred to Peter as my system crashed and I was unable to reply.

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Author: Visitor  ([email-masked]) 
Date: Wed, 07/01/15 10:14 am
Message:
Chat transcript:
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Robert (Wed, 7/1/2015, 01:55:55 pm Asia/Kolkata)
Hello, thanks for visiting Race Arches. How can we help you?

Visitor  (Wed, 7/1/2015, 01:55:57 pm)
hello I was just looking if we could help as a supplier for promotional merchandise. I know Ellie who works there and see recently followed our company. Do you have her contact email address so I can speak to her direct?

Visitor  (Wed, 7/1/2015, 01:56:00 pm)
Thank you

Peter (Wed, 7/1/2015, 02:00:06 pm)
Apologies, this chat was transferred to me as Robert is facing some technical issue with his system at the moment.

Peter (Wed, 7/1/2015, 02:00:38 pm)
I&#x27;ll certainly see if I can help. Before going further can I ask your name so I know who I&#x27;m speaking with?

Visitor  (Wed, 7/1/2015, 02:02:59 pm)
Apologies Peter, Im Kevin from Adproducts.com

Peter (Wed, 7/1/2015, 02:03:36 pm)
Thank you Kevin.
I&#x27;m sorry, I&#x27;m not able to give out that information but I would be happy to pass on your information to them so they can contact you directly. Would that be okay?

Visitor  (Wed, 7/1/2015, 02:08:03 pm)
No problem Please let Ellie know its Kevin and my email address is [email-masked]. My direct number is 0161 655 8083 should she wish to call.  Thank you

Peter (Wed, 7/1/2015, 02:09:59 pm)
Thanks.

Peter (Wed, 7/1/2015, 02:10:03 pm)
When would it be convenient to call you?

Visitor  (Wed, 7/1/2015, 02:13:47 pm)
any time between now and 12.00 noon then 12.45 till 5.00pm today or same again tomorrow if better.

Peter (Wed, 7/1/2015, 02:14:05 pm)
I&#x27;ll pass this information to Ellie straight away. Is there anything else I can help you with today?

Peter (Wed, 7/1/2015, 02:19:10 pm)
As I haven&#x27;t heard from you for a while, I&#x27;m going to close this chat but you can re-open it if you need any help.

Peter (Wed, 7/1/2015, 02:19:15 pm)
Thanks very much for using the Race Arches UK live chat today. I hope I&#x27;ve been of some help to you! You can email this transcript to yourself via the button at the top of the chat window. Please feel free to leave a comment on your live chat experience after closing the chat window. Thanks again, a member of the team will call you shortly / tomorrow, bye bye for now. Have an Awesome day!

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