Subject: Re: Customs Clearance Fee not showing in TCC
From: Sumit Gogia <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 27 Jun 2015 05:05:46 +0530 (IST)

it seems my name is not added in group so I am not getting updates. Kindly add my name. 

From: "Kartik P. Rao" <[email-masked]> 
To: "sumit" <[email-masked]> 
Sent: Saturday, June 27, 2015 4:02:51 AM 
Subject: Fwd: Customs Clearance Fee not showing in TCC 

From: "Subir Chakma" <[email-masked]> 
To: "mohd ahmed" <[email-masked]>, "Akhil P. Walia" <[email-masked]>, "Amandeep" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "gelna" <[email-masked]>, "Iftekhar Ahmed" <[email-masked]>, "kartik" <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Mustafa Fouad. Serageldien" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "sanjay dutt" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Ahmed Abdalsamad Mohammed. Amin Wafi" <[email-masked]>, "xin Xuejing" <[email-masked]> 
Sent: Friday, June 26, 2015 4:10:12 PM 
Subject: Customs Clearance Fee not showing in TCC 

Hello All, 

Customs Clearance fee is not getting added in the TCC. However, when items arrive and updated to Cx suite, they can see the fee's added to the total. 

This is leading to confusion and complaints from customer. 

The issue has been reported to IT who're looking into it now. 

Please advise the customer that the fee is correctly applied as per the policy. However, the TCC issue is being reviewed by IT. 

Regards 
Subir