Subject: Re: LTK1221604220516X
From: Ritika Yadav <[email-masked]>
To: subir chakma <[email-masked]>
Cc: sanjay dutt <[email-masked]>
Date: Thu, 25 Jun 2015 12:44:27 +0530 (IST)

Correct Suite is 0834-2285 

Regards, 
Ritika 

From: "Ritika Yadav" <[email-masked]> 
To: "subir chakma" <[email-masked]> 
Cc: "sanjay dutt" <[email-masked]> 
Sent: Thursday, June 25, 2015 12:42:38 PM 
Subject: LTK1221604220516X 

Sir, 

Suite - 0748-4628 

Kindly check the case as we tried explaining the whole situation. Customers shipments was held at customs due to some paper work and when cx contacted us we coordinated with DHL and he received his package. Now he wants a huge discount on next shipment and L3 already provided USD 10 discount. Informed him that we do not interfere in customs role. But he is not ready to accept and saying that it is our mistake and we did not keep our promise about shipping on time. He is not happy with USD 10 discount and asking for more discounts and if not possible then asking for a free return to seller or any alternate US address. 
Regards, 
Ritika