Subject: Re: UK claim -decline LTK1221604120474X
From: Subir Chakma <[email-masked]>
To: "Gelna Genosolango" <[email-masked]>
Date: Wed, 24 Jun 2015 14:07:13 +0530 (IST)

Fwd to L3 

From: "Gelna Genosolango" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Wednesday, June 24, 2015 5:54:23 AM 
Subject: UK claim -decline LTK1221604120474X 

Hi Subir sir, 

DHL UK decline the damaged claim filed for the shipment. Pls advise what should I do. 

Per DHL: 

Our records indicate that, on this occasion, the packaging of your shipment was not sufficient to protect your consignment from the 
rigors of road and air transportation; therefore, with regret, in line with clause 12* of our Terms and Conditions of Carriage, I am 
unable to accept your claim in relation to this consignment. 

Regards, 
Gelna