Subject: Ticket #Y4STN: Chat Transferred as Sonny Lost internet connection
From: <[email-masked]>
To: [email-masked]
Date: Fri, 19 Jun 2015 13:22:24 -0400

## New ticket ##
See this ticket in LiveChat: https://my.livechatinc.com/tickets/Y4STN

Ticket subject: Chat Transferred as Sonny Lost internet connection

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Author: Visitor ([email-masked]) 
Date: Fri, 06/19/15 10:52 pm
Message:
Chat transcript:
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Sonny (Fri, 6/19/2015, 10:25:18 pm Asia/Kolkata)
Hi, thanks for visiting Arval. Is there anything I can help you with today?

Visitor (Fri, 6/19/2015, 10:25:20 pm)
HELLO

Paul (Fri, 6/19/2015, 10:28:43 pm)
Hello There

Paul (Fri, 6/19/2015, 10:29:18 pm)
Apologies Sonny had some technical issues. How may I help you today?

Visitor (Fri, 6/19/2015, 10:31:48 pm)
YOUR COMPANY TOOK MONEY FOR CAR LEASING FROM OUR ACCOUNT

Paul (Fri, 6/19/2015, 10:32:19 pm)
Could you please elaborate your query?

Visitor (Fri, 6/19/2015, 10:34:07 pm)
OUR COMPANY IS CHRIST FOR THE WORLD MISSION 

Paul (Fri, 6/19/2015, 10:34:47 pm)
May I know if you are already an existing member with us?

Visitor (Fri, 6/19/2015, 10:35:35 pm)
NO , WE LEASED A CAR FROM CENTRAL CONTRACTS

Paul (Fri, 6/19/2015, 10:37:06 pm)
Are you interested in leasing a car with us?

Visitor (Fri, 6/19/2015, 10:39:20 pm)
NO I AM CHECKING WHY YOUR COMPNY TOOK MONEY FROM OUR ACCOUNT , IWANT YOU TO CHECK WHETHER YOU HAVE OUR NAME AS EXISTING  CUSTOMER

Paul (Fri, 6/19/2015, 10:39:49 pm)
I&#x27;m afraid I do not have that information here on chat. The best thing to do is to call us on 01793 887000. My colleague will be able to help with your problem.

Visitor (Fri, 6/19/2015, 10:41:18 pm)
OK THE LINE IS CLOSED

Paul (Fri, 6/19/2015, 10:43:33 pm)
I&#x27;m sorry, please try this number. Our lines should be 24/7.
01793 887000

Paul (Fri, 6/19/2015, 10:45:44 pm)
Please take your time. I’ll leave the chat open so you can respond when you’re ready.

Paul (Fri, 6/19/2015, 10:47:50 pm)
Are we still connected?

Paul (Fri, 6/19/2015, 10:50:27 pm)
As I haven&#x27;t heard from you for a while, I&#x27;m going to close this chat but you can re-open it if you need any help.

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