Subject: Re: BX Feedback - Ritika
From: Deeksha Dadu <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: admin <[email-masked]>
Date: Wed, 17 Jun 2015 17:52:58 +0530 (IST)

what explanation did she give you? this is serous evasion of work. you should take action. 

From: "Subir Chakma" <[email-masked]> 
To: "Ritika Yadav" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Tuesday, June 16, 2015 4:57:50 PM 
Subject: BX Feedback - Ritika 

Hello Ritika, 

As discussed last time, I continue to see wrong ticket handling by you. 

I need a proper explanation for below tickets and will have a 1-2-1 discussion on this with you. 

LTK1221604109977X - Cx replied on June 13, 2015. Ticket taken and released PI by you on June 15, 2015 without any action. 
LTK1221604112511X - Cx replied on June 15, 2015. Ticket taken and released PI by you on June 16, 2015 without any action. 
LTK1221604141585X - Cx replied on June 16, 2015 3:20 PM but not responded by you at end of shift. 
LTK1221604128975X - same as above 
LTK1221604108556X - Cx replied on June 12, 2015. Ticket taken and released PC by you on June 12, 2015 and June 15, 2015 as PI without any action. 

Regards