Subject: BX Feedback - Ritika
From: Subir Chakma <[email-masked]>
To: "Ritika Yadav" <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 16 Jun 2015 16:57:50 +0530 (IST)

Hello Ritika, 

As discussed last time, I continue to see wrong ticket handling by you. 

I need a proper explanation for below tickets and will have a 1-2-1 discussion on this with you. 

LTK1221604109977X - Cx replied on June 13, 2015. Ticket taken and released PI by you on June 15, 2015 without any action. 
LTK1221604112511X - Cx replied on June 15, 2015. Ticket taken and released PI by you on June 16, 2015 without any action. 
LTK1221604141585X - Cx replied on June 16, 2015 3:20 PM but not responded by you at end of shift. 
LTK1221604128975X - same as above 
LTK1221604108556X - Cx replied on June 12, 2015. Ticket taken and released PC by you on June 12, 2015 and June 15, 2015 as PI without any action. 

Regards