Subject: LTK1221604040663X
From: Subir Chakma <[email-masked]>
To: "Sanjay Dutt" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Amandeep Jangra" <[email-masked]>
Date: Sun, 14 Jun 2015 12:43:55 +0530 (IST)

Hello Gelna & Sanjay & Amandeep, 

A claim has already been filed as a normal missing item case. 

This customer received someone else package- a true mix-up case. Instead of ship# 3762889 he received an item that belongs to Geoff Maller (No suite, the one Cx provided leads to Unknown). But again its a mix up package. 

No one bothered to check with Hub if the Cx package has been left at Hub. 

No one asked the customer for the wrong package details. 

Can someone explain if I am missing anything 

Regards 
Subir