Subject: Updated: LumiServ doc
From: "Akhil P Walia" <[email-masked]>
To: "'Pritish Nandi'" <[email-masked]>, "'Anku Saini'" <[email-masked]>, "'Faten Saadaoui '" <[email-masked]>, "'Mouna bouabdallah'" <[email-masked]>, "'Pankaj Sharma'" <[email-masked]>, "'Rahul Kumar'" <[email-masked]>, "'Ritesh Rana'" <[email-masked]>, "'Ritika Yadav'" <[email-masked]>, "'Sajal Suwal'" <[email-masked]>, "'Sameek Chakraborty'" <[email-masked]>, "'Sona Kala . Chakma'" <[email-masked]>, "'Soumya Mukherjee'" <[email-masked]>, "'Subir Chakma'" <[email-masked]>, "'Surajit Bhadra'" <[email-masked]>
Cc: "'Deeksha Dadu'" <[email-masked]>
Date: Mon, 1 Jun 2015 23:56:27 +0530

Hi All,

Please find attached updated doc for LumiServ.

 

Simon <https://lsmindia.slack.com/team/simon>  9:56 PM <https://lsmindia.slack.com/archives/announcements/p1433176010000039>  ALL - please could you all use the latest version of Lumiserv KBv4. I’ve added in a new ‘I don’t know’ answer (#LU-I don't know), and also what to say to existing clients who want to log a support call or receive an update (#LU-support call, #LU-support (update)

Regards

Akhil