Subject: Clarification on Cleint trying to promote themselves-Aidhan Accountancy
From: Pritish Nandi <[email-masked]>
To: "Akhil P. Walia" <[email-masked]>, "Anku Saini" <[email-masked]>, "Faten Saadaoui " <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Pankaj Sharma" <[email-masked]>, Rahul Kumar <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Sajal Suwal" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Sona Kala . Chakma" <[email-masked]>, "Soumya Mukherjee" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Surajit Bhadra" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Mon, 1 Jun 2015 16:19:38 +0530 (IST)

Pritish Nandi 4:12 PM 
Can you please check the current chat with Spencer 
Will this be a lead or the client is just trying to promote his business with us 
Simon 4:13 PM 
make the lead 
Pritish Nandi 4:13 PM 
Okay 
Thanks 
Simon 4:14 PM 
If you tell someone they’ll get a call-back, always make the lead and then tell us. We can then decide if it’s to be charged or not 
Pritish Nandi 4:14 PM 
Okay sure, however just to be aware from next chats, if we get clients like this what should we do? 
Just take details and make a lead? 
Simon 4:17 PM 
there’s a general answer somewhere that says something like ‘You can call the office directly or I’m happy to pass on your message and ask someone to give you a call' 
but yes, if you say someone will call, make the lead and then alert the duty UK manager 

R egards, 
Pritish Nandi