Subject: BX Feedback
From: Subir Chakma <[email-masked]>
To: "Ritika Yadav" <[email-masked]>
Date: Thu, 28 May 2015 16:29:02 +0530 (IST)

Ritika please confirm that you will do repeat such actions in future by replying to this email. 

LTK1221603305508X - Released as Resolved without any action from you. Absolutely unacceptabe. 
LTK1221604008636X - Left ticket as pending internal without any action from your end.