Subject: Claims case LTK1221603812591X
From: Gelna Genosolango <[email-masked]>
To: subir <[email-masked]>
Date: Thu, 28 May 2015 05:44:08 +0530 (IST)

Hi Subir sir, 

Pls see Chubb's email: 

We note that the claim appears to be for the total amount of the affected sets despite the fact that only 12 bottles are missing. 

Furthermore, we note that DHL's liability has not been advised and that 'essential oils' appear within the prohibited goods list on page 4 of the wording so would therefore suggest that this is not a recoverable claim. 

What should I do with this? 

Regards, 
Gelna