Subject: Re: Important : Email
From: Subir Chakma <[email-masked]>
To: "Sanjay Dutt" <[email-masked]>
Cc: "Mouna bouabdallah" <[email-masked]>, "Anku Saini" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "vivian " <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Pankaj Sharma" <[email-masked]>
Date: Fri, 22 May 2015 19:22:13 +0530 (IST)

All must notify personally when in shift, and for night shift you must drop additional reminder on zimbra. 

Sanjay - if you see any agent not following, let me know. 

From: "Sanjay Dutt" <[email-masked]> 
To: "Mouna bouabdallah" <[email-masked]>, "Anku Saini" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "vivian " <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Pankaj Sharma" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]> 
Sent: Friday, 22 May, 2015 18:48:40 
Subject: Important : Email 

Dear Team 

Whenever you receive any email for the shipment / AWB number for which you do not see any records in our CS admin portal please send the details to me on Zimbra also with ticket number as well as the AWB number. We receive the emails pertaining to Christie, Zulily etc. 

So far I am receiving the ticket on directly Level 2 but make sure you people also send the details to me on Zimbra marking that as a high priority so that there will be no chance of delay from my end also. 

Regards 
Sanjay