Subject: Medical/Emergency Leave
From: Subir Chakma <[email-masked]>
To: india <[email-masked]>
Date: Fri, 22 May 2015 19:19:33 +0530 (IST)

Dear All, 

Recently we have observed that some agents are taking sick/emergency leave by dropping a message to a supervisor's mobile or watsapp, leaving a message with another agent, or giving a miss call and stating they did not get through the line. 

This is completely wrong and unacceptable. 

Moving forward, ALL must call to discuss the matter personally and get it approved from listed supervisor/manager in shift before taking such a leave. Anyone not following the procedure will be considered unapproved/unsanctioned followed by necessary penalties in placed. And all such request must be informed in advance in order to arrange a backup. All last minute request will be rejected without further review until it is extremely urgent&important and approved. 

Additionally, all sick/medical leave must be accompanied with medical documents like Doctors prescription, medicines bil, medical test bills etc.. Failure to provide the document will result in unapproved leave. 

Also, your weekly off scheduled for the remaining week will automatically stand cancelled in such an emegency leave and you need to report to office accordingly. Don't expect a reminder on this as this need's to be followed by default. 

Persons to contact for such leave who ever is in office/shift- 
Subir 
Akhil 
Pritish 
Deeksha ma'am 
Saurabh sir 

Get all the contact numbers, including office telephone number from HR and keep them with you. Any excuse that you don't have the contact numbers will not be accepted. 

STRICT COMPLIANCE REQUESTED 

Regards 
Subir