Subject: LTK1221603905967X
From: "Kartik p . rao" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Mon, 18 May 2015 06:04:38 +0530 (IST)

Sir, 

LTK1221603905967X 

2 of my 3 DSATs were given by the customer Paul Buhrmann who is waiting for his international return. Issue is beyond my control, I tried to convince the cx that we have done everything to resolve the matter but to no avail. As a result, it will have a negative impact on my CSAT score. Please remove these from my scores.