Subject: Re: How to handle Borderlinx Phone - IMP
From: Subir Chakma <[email-masked]>
To: "Pankaj Sharma" <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Anku Saini" <[email-masked]>, Pritish Nandi <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Kartik p . rao" <[email-masked]>, Sumit Gogia <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, Vivian Guo <[email-masked]>, "Gelna Genosolango" <ge
Date: Sat, 16 May 2015 19:31:19 +0530 (IST)

Reminder- I see some agents now following the procedure. I will not accept any excuses please. 

From: "Subir Chakma" <[email-masked]> 
To: "Pankaj Sharma" <[email-masked]>, "Mouna bouabdallah" <[email-masked]>, "Sameek Chakraborty" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "Chetan Lalwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Anku Saini" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Ahmed Mohd" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "iftekhar Ahmed" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Vivian Guo" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Akhil P. Walia" <[email-masked]> 
Sent: Sunday, 10 May, 2015 14:14:50 
Subject: How to handle Borderlinx Phone - IMP 

Dear All, 

Procedure in placed as - How to handle Borderlinx Phone 

All must go through it carefully, and follow without having to remind again. 

From giving your Intro, to finishing the call with a call summary in LP ticket, strict compliance is requested. 

If there is any confusion, dont be shy to ask. 

Regards, 

Subir