Subject: Fwd: Guarantee Tickets- Canned Responses
From: Subir Chakma <[email-masked]>
To: mouna <[email-masked]>, chetan lanwani <[email-masked]>, Ritesh Rana <[email-masked]>, Subir Chakma <[email-masked]>, "Kartik P. Rao" <[email-masked]>, Amandeep Jangra <[email-masked]>
Date: Thu, 14 May 2015 15:48:03 +0530 (IST)

CR file re-attached. 

From: "Subir Chakma" <[email-masked]> 
To: "mouna" <[email-masked]>, "chetan lanwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Kartik P. Rao" <[email-masked]>, "Amandeep Jangra" <[email-masked]> 
Sent: Thursday, 14 May, 2015 15:15:39 
Subject: Guarantee Tickets- Canned Responses 

Hello, 
Updated the CRs for the process. Familiarize yourself by clicking - shortcuts 
Also attached the excel sheet for the same for your reference. 
Ritesh, Kartik - You need to minimize abandonment at night. 
Being new process, please be 'Extra Alert'. Ensure quick & accurate responses. 
Should you come across any query for which you do not have an answer, let me know and will clarify with client. 
Feedback will be appreciated with CRs. Let me know if we need to add or change anything etc.. 
Best regards, 
Subir 

From: "Subir Chakma" <[email-masked]> 
To: "mouna" <[email-masked]>, "chetan lanwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Kartik P. Rao" <[email-masked]>, "Amandeep Jangra" <[email-masked]> 
Sent: Wednesday, May 13, 2015 2:17:56 PM 
Subject: Guarantee Tickets- Travel Agents 

Dear All, 

The below message and attached file is regarding our service with Travel Agencies- those agencies who want to buy Tickets from our website for their customers. 

The best way would be to send the file to any travel agent asking about offers. 

Then if he is intrested to cooperate with us and receive his discount the team should inform us (to Ziv, Torey or myself). 

We will need the following details of the travel agency to open an account for him and allow him to use his discount: 
Agency name, Contact name, email, phone number, country, address. 

Once we received these details we will open an account for him and provide a password for the agent to use everytime he is conecting the website. 

It's important for us that the team will know what we offer and also the process of how the agent will receive the discount so they can explain it. 

Thanks a lot!