Subject: GT night shift 12-05-2015
From: Mouna bouabdallah <[email-masked]>
To: subir <[email-masked]>
Date: Wed, 13 May 2015 14:29:56 +0530 (IST)

Visitor 53297268 

customer gave bad rating as agent left immediately after answering him, and customer left the chat 15 mnts after that, 

only 1 missed chat yesterday - at 11:24 PM 

Generally responses are good, only delay in replying sometimes.