Subject: Re: Claims-LTK1221603423317X
From: subir chakma <[email-masked]>
To: gelna <[email-masked]>
Date: Thu, 30 Apr 2015 15:25:09 +0530 (IST)

try to explain to the custmer based on the argument from Chubbs. 

Incase the Cx insist please check value of same on amazon, or other reputed brand. 

----- Original Message ----- 
From: "gelna" <[email-masked]> 
To: "subir" <[email-masked]> 
Sent: Thursday, April 30, 2015 4:41:13 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Claims-LTK1221603423317X 

Please find chubb's response: 

If the damage is only to the cases, these can be replaced, there appears no physical damage to the actual comic's and hence, if the comics are re-cased so to speak, then I fail to see how this would materially affect the value of the items, the value effectively being limited to the comics not the case.  If the consignee continue to press back on this, please provide us with a quote from a reputable dealer as to the current value of the comics so that we can ascertain the decrease in value.   

Where can I find what he is requesting from us? 

Regards, 
Gelna