Subject: Re: Concierge and claims allocation
From: subir chakma <[email-masked]>
To: gelna <[email-masked]>
Cc: Sanjay Dutt <[email-masked]>
Date: Wed, 22 Apr 2015 21:50:22 +0530 (IST)

Gelna - Pls update concierge order status on daily basis for both US & UK orders. Any UK problem orders, please follow up with merchant yourself, until we need to contact them on phone. In that case L3 will call them up. 

If US/UK seller cancel credit card orders, we will try Paypal if they have this payment option. 

@Claims, please update the excel file Sanjay maintains offline, and by EOD, you must upload the days update on google drive. 

Check with Sanjay on this so you know the procedure. 

  

----- Original Message ----- 
From: "subir chakma" <[email-masked]> 
To: "gelna" <[email-masked]> 
Cc: "Sanjay Dutt" <[email-masked]> 
Sent: Tuesday, April 21, 2015 2:59:54 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Concierge and claims allocation 

Gelna - As discussed earlier, please continue to handle claims & concierge. 

Sanjay is being assigned new task. He'll only backup in your absence, or incase you face any problem. 

Thanks 

----- Original Message ----- 
From: "subir chakma" <[email-masked]> 
To: "gelna" <[email-masked]> 
Cc: "Sanjay Dutt" <[email-masked]> 
Sent: Thursday, April 16, 2015 1:06:57 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Con Order 

Gelna - Please handle complete concierge & claims. Ensure it is upto date by end of shift. Thanks 

----- Original Message ----- 
From: "gelna" <[email-masked]> 
To: "subir" <[email-masked]> 
Cc: "Sanjay Dutt" <[email-masked]> 
Sent: Thursday, April 16, 2015 6:41:15 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Con Order 

Hi Subir sir, 

So far, only for  OnlineShoes I have an issue in placing the order. It was declined. The rest, it went through. 

Regards, 
Gelna