Subject: BX Online & Login Hours + CSATs
From: subir chakma <[email-masked]>
To: Mouna BouAbdallah <[email-masked]>, sameek chakraborty <[email-masked]>, Ritika Yadav <[email-masked]>, chetan lanwani <[email-masked]>, Ritesh Rana <[email-masked]>, anku saini <[email-masked]>, Pritish Nandi <[email-masked]>, iftekhar <[email-masked]>, Mohd Ahmed <[email-masked]>, "Kartik P. Rao" <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "Kaeiara Blythe R. Delfino" <
Date: Sun, 5 Apr 2015 10:36:49 +0530 (IST)

Hello, 

Below agents still got things to work on: 

Agents who did NOT achieve 8hrs online & 9hrs login time- 

1. Amandeep 

2. Vivian (7hrs online & 8hrs login time) 

3. Sumit 

4.  Ritika 

5. Anku 

6. Sameek 

7. Sanjay (achieve 9 hrs login time) 

Agents who achieved the targets- 

1. Mohamed 

2. Chetan 

3. Ritesh 

4. Kartik 

Report for 3rd April, 2015 

Agent 	Time Online 	Login Time 
Akhil Walia 	0:00:00 	9:13:19 
Amandeep Jangra 	7:51:18 	8:49:40 
Gelna 		
Kaeiara 		
Sanjay Dutt 	0:26:44 	8:48:05 
Subir Chakma 	0:00:00 	10:26:43 
Vivian Guo 	6:52:23 	7:49:35 
Sumit Gogia 	7:52:13 	8:52:57 
Ahmed Iftekhar 		
Kartik Rao 	8:08:08 	8:59:09 
Mohd Ahmed 	8:10:19 	9:04:01 
Pritish Nandi 		
Anku Saini 	7:38:20 	8:20:14 
Chetan Lanwani 	8:19:17 	9:02:04 
Ritesh Rana 	8:13:42 	9:01:40 
Ritika Yadav 	7:41:30 	8:38:09 
Sameek Chakraborty 	6:16:38 	8:47:40 
Mouna BouAbdallah 		
Saurov Datta 		

  
	2nd April 	3rd April 
Operator 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 
Akhil Walia 						
Subir Chakma 						
Sanjay 						
Gelna 	1 	0 	100% 			
Kaeiara 	1 	1 	50% 			
Vivian 	4 	0 	100% 			
Amandeep 	1 	0 	100% 	4 	0 	100% 
Sumit Gogia 	2 	0 	100% 	5 	2 	71% 
Ahmed Iftekhar 	0 	1 	0% 			
Kartik Rao 	2 	0 	100% 	3 	0 	100% 
Mohd Ahmed 	2 	1 	67% 	3 	0 	100% 
Pritish Nandi 						
Anku Saini 				5 	0 	100% 
Ritesh Rana 	3 	0 	100% 	3 	0 	100% 
Chetan Lanwani 	4 	1 	80% 			
Sameek Chakraborty 	1 	0 	100% 	2 	0 	100% 
Ritika Yadav 				1 	0 	100% 
Mouna BouAbdallah 	1 	0 	100% 			
Total 	22 	4 	85% 	26 	2 	93%