Subject: LTK1221603136007X
From: subir chakma <[email-masked]>
To: Amandeep Jangra <[email-masked]>
Date: Thu, 26 Mar 2015 17:59:15 +0530 (IST)

Amandeep, 

You received DHL email on 13-03 on an undeliverable shipment. What took you 5 days to inform the Cx i.e 18-03 about the problem? 

Cx is now demanding free release. Do you know this type of negligence causes monetory loss to company?