Subject: Duplicate ticket
From: subir chakma <[email-masked]>
To: Sumit Gogia <[email-masked]>
Date: Tue, 3 Mar 2015 19:17:32 +0530 (IST)

LTK1221603065604X 

I am handling this Cx at L2 under LTK1221603049509X. You got another ticket above and replied. 

WHY ARE YOU NOT CHECKING HISTORY? 

I am starting to get angry with you now.