Subject: Feedback ticket LTK1221602564803X - Absence of note
From: subir chakma <[email-masked]>
To: "Kartik P. Rao" <[email-masked]>
Date: Wed, 7 Jan 2015 05:37:51 +0530 (IST)

Hello, 

Always re-escalate with a proper note. You just forward ticket after your long chat and you expect me to go thru all that. 

This is basic. Pls abide by the procedure to save evreyones time.