Subject: Concierge issue - IMP & URGENT
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>
Date: Fri, 31 Oct 2014 15:19:59 +0530 (IST)

[2:57:21 PM] Julia: order 93633 
[2:57:32 PM] Julia: Cancelled because seller "doesnt accept our orders" 
[2:57:46 PM] Julia: how do we know that? did we contact the seller? I dont find any emails 
[2:58:16 PM] Subir Chakma: Let me check with Sanjay 
[2:58:19 PM] Julia: seller is our Premium Partner for a program we are promoting, and he complained because we told his customer to use another seller 
[2:58:19 PM] Julia: Dear Bert 
We would like to inform you that unfortunately this merchant does not accept our concierge service. Your concierge order will be closed. If you still would like to order these products please place a new concierge order for another merchant. 
[2:58:27 PM] Julia: this seller does accept our orders 
[2:58:34 PM] Julia: actually he is promoting Borderlinx in his site 
[2:58:46 PM] Subir Chakma: that is very strange then 
[2:59:02 PM] Julia: I am wondering if the order didnt go through for some reason and we cancelled it straight away 
[2:59:04 PM] Subir Chakma: let me have a word with Sanjay and will get more details on this 
[2:59:06 PM] Julia: instead of contacting seller 
[2:59:08 PM] Julia: ok thank you 
Julia 

Regards 
Subir