Subject: LP Skills re-alignment
From: Subir Chakma <[email-masked]>
To: Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subir Chakma <[email-masked]>, Ak
Date: Tue, 8 Jul 2014 03:26:17 +0530 (IST)

FYI 

Skills re-alignment depending on support you provide in LP. 

Agent 	
Chat name 	
Skills required 	

Subir Chakma 	
Subir 	
All* 	
Supervisor 

Akhil Walia 	
Akhil 	
All* 	
Supervisor 

Surya Tiwari 	
Surya 	
EN L1, EN L2, Returns, DHL LB, Claims, Concierge 	
L2 

Sanjay Dutt 	
Sanjah 	
EN L1, Returns, DHL LB, Claims, Concierge 	
English + Claims + Conc 

Amandeep Jangra 	
Amandeep 	
EN L1, Returns, DHL LB 	
English 

Sumit Gogoi 	
Sumit 	
EN L1, Returns, DHL LB 	
English 

Alok K. Singh 	
Albert 	
EN L1, Returns, DHL LB 	
English 

Gelna 	
Gelna 	
EN L1, Returns, DHL LB 	
English 

Kaeiara 	
Kaeiara 	
EN L1, Returns, DHL LB 	
English 

Sanjeev Khurma 	
Sanjeev 	
EN L1, Returns, DHL LB 	
English 

Vivian Gou 	
Vivian 	
CN, EN L1, Returns, DHL LB 	
Chinese 

Ibrahim Usmani 	
Ibrahim 	
AR, EN L1, Returns, DHL LB 	
Arabic 

Md. Hasanuzzaman 	
Hasan 	
AR, EN L1, Returns, DHL LB 	
Arabic 

Rizwan Asad 	
Asad 	
AR, EN L1, Returns, DHL LB 	
Arabic 

Iftekhar Ahmed 	
Ahmed 	
AR, EN L1, Returns, DHL LB 	
Arabic 

Obaidullah Baker 	
Baker 	
AR, EN L1, Returns, DHL LB 	
Arabic 

*All : EN L1, EN L2, AR,CN, Returns, DHL LB, Claims, Concierge 	

Regards 
Subir 

Regards 
Subir