Subject: Order number 83145
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>
Date: Tue, 1 Jul 2014 05:57:46 +0530 (IST)

Sanjay, you do not attend concierge fee if member is CITI, like above Cx. 

Hello Subir, 

We have already been informed that the fee cannot be removed for now. All orders placed through the widget will show this fee. This means that agents will have to know when they actually have to add it to the total amount and when they don’t. Ljubica and I will be working on a list, but basically, all Citi customers are exempt as well as GES AU WP. 

We will review and create a list, as advised. 

Regarding the error, we will contact IT. Max merchant Total : USD 70.87 being different from authorization is USD 80.87 should not be an issue, as it has always been like that when concierge fee is applied- it is added to the max amount with the seller. 

We will keep you informed. 

Thank you 
Julia&Ljubica 

----------------- 
Hello Julia/LJ 

Pls see below concierge. We could not update status for this 'Placed' order. Getting error as attached. 
Possibly because  'MAX MERCHANT TOTAL: USD 70.87' thou authorization is USD 80.87. 

Also, Cx is Citi but Concierge fee of USD10 has applied. 

Regards 
Subir