Subject: Re: Concierge Order # 83145 0761-1354
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>
Date: Mon, 30 Jun 2014 07:29:56 +0530 (IST)

Because merchant total is less then the amount you are charging. Also, Citi do not pay concierge fee. Tech error there. Escalated to L3 

Regards 
Subir 

----- Original Message ----- 
From: "Sanjay Dutt" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Saturday, June 28, 2014 3:54:12 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Concierge Order #  83145    0761-1354 

Dear Sir 

Please assist. 

Order placed unable to change the status. 

Regards 
Sanjay