Subject: Re: Blx Returns
From: Subir Chakma <[email-masked]>
To: Iftekhar Ahmed <[email-masked]>, Rizwan Asad <[email-masked]>, "Obaidullah B. Abu Baker" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Akhil P Walia <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>
Date: Wed, 25 Jun 2014 07:05:51 +0530 (IST)

Additionally, while releasing a Return ticket handled by you, please do not select 'To Me'. It should get assigned to General queue, not any particular agent. This is to expedite the process by keeping ticket open for all. 

Regards 
Subir 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
Subject: Blx Returns 

Hello 

Now, the following agents will be doing returns in their respective shifts, and the queue must be zeroed at end of shift. Therefore, the load with return queue will be minimal on each of you. No need to be on away status. S maintain your full login hours. 

- Amandeed 

- Sanjeev 

- Ibrahim 

- Gelna 

- Kaeiara 

Regards 
Subir