Subject: Concierge - shopping assistance
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>
Cc: "Surya Prakash. Tiwari" <[email-masked]>
Date: Wed, 18 Jun 2014 05:59:07 +0530 (IST)

Hello Subir, 

Thank you for the update. Please note that we have reported this issue and the concierge fee applied for Citi customers. We will update you as soon as we get any reply. 

Regarding the discrepancy between the amount authorized and cost of the goods, Ljubica and I have been testing and the tool seems to work ok. We have come to the conclusion that customers amended the value captured from the widget manually. 

Please let us know if it is only 2 isolated cases or you keep encountering more. Please cancel the 2 orders you got and advise customers to authorize correct amount. 

Thank you 
Julia&Ljubica