Subject: Blx Feedback
From: Subir Chakma <[email-masked]>
To: Sanjeev Khurma <[email-masked]>
Cc: admin <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Thu, 5 Jun 2014 16:04:26 +0530 (IST)

Hello Sanjeev 

I came across these tickets during AE checks. All of them shows that you are not checking details carefully, and/or following procedure. Pls review them and ensure such errors are avoided. 

LP ID :  LTK1221601272413X 
Suite No: 0782-2717 
Tracking ID : 1z3684930395084483 
Date Of Delivery : 05/21/2014 

Jessica Dayton - "2257413 This was located in Unknown suite. Processor even placed customer name where they were supposed to. Was this looked for before it was sent to me?" 

Could you pls tell what me what happned here? Did you not check shipment in the system before ecalating? If so, its a gross error on your part for not following a standard procedure we have in place? 

LP ID : LTK1221601272609X 
Suite No: 0778-6201 
Tracking ID :   1Z1V98V10377393986 
Date Of Delivery :   05/29/2014 

Kaeiara - "shipment is lying in unknown suite, i have already managed to transfer shipment to cs suite, closing this ticket ..ticket ref is LTK1221601276908X" 

Same situation as above. I will wait to hear why procedure is bypassed. 

LP ID : LTK1221601272090X 
Suite No: 0713-3475 
Tracking ID : 9400111899561832169498 
Date Of Delivery : 05/29/2014 

Jessica Dayton - "This was delivered to LCK not me." 

Why are you not doing your home work before escalating it? All above tickets indicate you are not checking carefully. 

Regards 
Subir