Subject: Important: US Ops Quality - India Customs Requirements
From: Subir Chakma <[email-masked]>
To: Anshul Pannu <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Sanjeev Khurma <[email-masked]>, Gurpreet Kaur <[email-masked]>, Ratnam Sharma <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Nitin Gupta <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <surya
Date: Tue, 3 Jun 2014 14:09:36 +0530 (IST)

Dear All, 

As you are already aware, the handling of shipments to India as Customs Requirements have changed. A ttached detailed information provided by DHL. 

We need to encourage customers to use the KYC website to upload their documents required for clearance to avoid any delays. 

The Release Page will be updated accordingly, so all customers are made aware when releasing their shipments. 

Please note all shipments to individuals India require consignee documents to be uploaded on the DHL India KYC website prior to shipment arrival.  
This will prevent delays in customs clearance.  Highlights of the Customs Regulations are listed below: 

Indian Customs regulations (Circular No. 9/2010) makes it mandatory for all Express Operators/Integrators/Clearing Agents/Freight Forwarders to obtain POA & KYC documents from their Consignee in India prior to customs declaration. 

MANDATORY PROCESS FOR NON DOC 

MANDATORY before pickup to advise shippers as follows 
•        Origins need to provide consignee contact information (email ID and Mobile Number) for India to contact the consignee. 
•        Additionally, consignee to be informed to upload ONE TIME Documents on the self explanatory web site www.dhlindia-kyc.com – without which clearance cannot be initiated. 
ONE TIME Documents to be advised as follows:    
1.   For Companies (Unbilled shipments / Billed to Shipper) – Company’s IEC (Import & Export Certificate), KYC (Know Your Customer) Documents & Authorization Letter (POA) 
2.   For Individuals consignees (Unbilled shipments / Billed to Shipper ) – Consignee’s Passport / Voter ID / Driving License / PAN (Permanent Account Number) & Authorization Letter 

See letter below. 

Any questions, let me know. 

Regards, 

Katerina Mousia 
Customer Service Manager 

Regards 
Subir 

Regards 
Subir