Subject: Re: LTK1221601120410X _ Claim_Case1_ customer not accepting
From: Subir Chakma <[email-masked]>
To: "Surya p. Tiwari" <[email-masked]>
Date: Thu, 29 May 2014 13:58:52 +0530 (IST)

We can not offer more provided Cx did not opt for Safetylinx insurance. 

We do inspection of all packages, but we do reseal all packages properly. 

I agree with last email sent to Cx. Stick to that stand unless he really threaten, we may go to L3 

Regards 
Subir 

----- Original Message ----- 
From: "Surya p. Tiwari" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Wednesday, May 28, 2014 1:11:51 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK1221601120410X _ Claim_Case1_ customer not accepting 

0522-2261 
AWB # 5768424362 
Shipment # 2081273 

Item : Metal Gear Solid V: Ground Zeroes - PlayStation 4 Standard Edition 
No SFX 

DHL Claim filed, Ack received 

DHL Outcome received under ticket LTK1221601201785X for $17.65 on 13th May 2014. 

Cx not accepting the offer. Please advise. 

Regards , 
Surya